From Analysis to Ongoing Support
Services
SterilO® provides end-to-end implementation support — ensuring every institution gets the most from the platform from day one.
Process Analysis & Planning
A structured assessment of your current CSSD workflow before any implementation begins.
- Current-state workflow mapping across all process steps
- Gap analysis against audit and compliance requirements
- Bottleneck identification and prioritisation
- Custom implementation project plan
Installation & Integration
Full technical setup of the SterilO platform in your CSSD environment.
- Server and hardware installation at your site
- Steriliser and medical device integration
- HIS, LIS and OR scheduling system connection
- Network and security configuration
Training
Role-specific training programmes for every team that interacts with SterilO.
- Module-based training for CSSD, OR, quality and biomedical staff
- Hands-on field training at workstations
- Supervisor and admin user training
- Training materials and quick-reference guides
Technical Support
Continuous technical support to keep your CSSD running without interruption.
- 24/7 remote technical support
- Periodic preventive maintenance visits
- Software version updates and security patches
- Dedicated support contact for your institution
Consulting
Expert guidance for audit preparation, process optimisation and performance improvement.
- SKS, JCI and ISO audit readiness assessment
- Process optimisation recommendations
- KPI definition and measurement framework
- Ongoing advisory as your CSSD matures